Privacy Policy | Green Horizon

At Green Horizon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and shipping address when you make a purchase or contact us.
Payment Information: Credit card details and billing information processed through secure payment gateways.
Technical Data: IP address, browser type, device information, and pages visited on our website.
Communication Data: Records of correspondence when you contact our customer service team.

How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders
To provide customer support and respond to inquiries
To improve our products, services, and website experience
To send promotional emails with your consent (you may opt-out at any time)
To prevent fraudulent activities and enhance security

Data Storage and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. Your data is stored on secure servers, and payment information is encrypted using SSL technology.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect website functionality.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to outside parties except:

Trusted service providers who assist in website operations and business activities
When required by law or to protect our rights, property, or safety
In connection with a business transfer, such as a merger or acquisition

Your Rights

You have the right to:

Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict processing of your data
Withdraw consent for marketing communications at any time

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Green Horizon
Room 702, Tower A, New Mandarin Plaza
14 Science Museum Road, Tsim Sha Tsui
Hong Kong
Email: [email protected]
Phone: +852 2712 3456